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Frequently Asked Questions


- I have a unique pool shape, guttering system, or deck, will this be a problem?
- Can the AquaClimb be moved or stored once it is installed?
- How much space does the footprint of the AquaClimb require?
- How does the base attach to the pool deck?
- What are the AquaClimb materials made of?
- Now that I’ve purchased my AquaClimb, how long will it take for delivery?
- Is the AquaClimb suitable for outdoor use?
- What is the installation process? Will I have to drain my pool?
- Is there an age or weight limit for the AquaClimb?

I have a unique pool shape, guttering system, or deck, will this be a problem?
The mounting system for AquaClimb is designed to accommodate all pool shapes, decks and guttering systems. When you order your AquaClimb, you will be asked to fill out our gutter configuration form.  Back to Top

Can the AquaClimb be moved or stored once it is installed?
Yes. The AquaClimb can be moved temporarily or permanently from the water. A temporary move is easy and takes about 20 minutes, leaving only the base of the frame on the pool deck and nothing in the water. Removing the base requires several deck anchors to be unscrewed and takes about 10 minutes longer to complete.  Back to Top

How much space does the footprint of the AquaClimb require?

The model you choose will mandate the width the AquaClimb requires. Each panel is exactly one square meter (approx 3’3”). The distance from the pools edge back depends on the pool but is normally between two and three feet.  Back to Top

How does the base attach to the pool deck?
The installation of the AquaClimb requires a minimum 4" thick concrete deck. Several holes are drilled into the deck, where sleeve anchors are secured into the concrete. The base assembly is then placed over the anchor sleeves and then bolted into position. Since the anchors are flush mounted, there are no obstructions when the base it removed.  Back to Top

What are the AquaClimb materials made of?
The AquaClimb panels are made from high performance fiberglass, which are finished with a gently textured non-slip surface, specifically engineered for aquatic environments. The panels incorporate real rock features, along with inset and protruding handholds. Panels can be rotated and interchanged to vary the difficulty, and handholds can be relocated as you see fit. All of the AquaClimb framing and metallic parts are stainless steel, and are fabricated from materials designed for chlorinated environments.  Back to Top

Now that I’ve purchased my AquaClimb, how long will it take for delivery?
The average time between purchase and delivery is six to eight weeks. Due to high demand during summer months, we highly recommend pre ordering.  Back to Top

Is the AquaClimb suitable for outdoor use?

Yes. The AquaClimb is designed to withstand weather such as high winds, UV rays, and salt water, making it suitable for all environments.  Back to Top

What is the installation process? Will I have to drain my pool?
The installation takes only a few hours to complete, and because nothing attaches to the wall of the pool, no water level adjustments are required.  Back to Top

Is there an age or weight limit for the AquaClimb?
No. There is no weight limit or age requirement for the AquaClimb, it is designed to be fun for all ages.  Back to Top

Have any other questions? Please contact us - we are happy to help!

 

AquaClimb is a Registered Trademark of Pyramide USA, Inc. Copyright © 2008 Patents Pending. 800.956.6692